Privacy Policy

1. Information We Collect

• Account information — name, email address, credentials, and profile details used to create and secure your account.
• Business & CRM content — the prospect, deal, property, owner, tenant, contact, comment, and activity data you or your organization enter into or generate through the Service.
• Usage & device data — log data, IP address, browser/device information, and interactions with the Service used for security, debugging, and improvement.
• Cookies & similar technologies — used to keep you signed in and to operate the Service.

2. How We Use Information

We use information to:

• provide, operate, secure, and maintain the Service;
• authenticate users and prevent fraud or abuse;
• improve, develop, and analyze the Service, including AI-assisted features;
• communicate with you about the Service; and
• comply with legal obligations and enforce our Terms.

3. Data Ownership

As described in our Terms of Service, and as between you and Revala, the data made available through, entered into, or generated by the Service is owned by Revala, LLC unless expressly agreed otherwise in a separate written agreement signed by Revala, LLC. We handle that data in accordance with this Policy and applicable law.

4. How We Share Information

We do not sell your personal information. We may share information:

• with service providers that help us operate the Service (for example, cloud hosting, database, and authentication providers) under appropriate confidentiality obligations;
• with users within your organization who are granted access to shared records;
• when required by law or to protect the rights, safety, and security of Revala, our users, or the public; and
• in connection with a business transfer (such as a merger, financing, or acquisition).

5. Data Storage & Security

Information is stored with reputable cloud infrastructure providers and protected with measures including access controls, authentication, and row-level security. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain de-identified or aggregated data indefinitely.

7. Your Choices

You may update your account information or request changes by contacting us. Depending on your location, you may have rights to access, correct, or delete certain personal information; we will honor applicable rights subject to legal limits and to the data-ownership terms described above. Requests can be sent to the contact below.

8. Third-Party Services

The Service integrates with third-party providers that process data on our behalf or that you choose to connect. Their handling of data is governed by their own privacy policies.

9. Children's Privacy

The Service is intended for business use and is not directed to children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Policy from time to time. Changes are effective when posted, and we will update the “Last updated” date above.

11. Contact

Questions about this Policy or your data? Contact Revala, LLC at privacy@revala.ai.