Terms of Service

Last updated June 19, 2026

These Terms of Service (these “Terms”) govern your access to and use of the Revala application, website, APIs, AI features, software, and related services (collectively, the “Service”) provided by Revala, LLC (“Revala,” “we,” “us,” or “our”).

By clicking to accept these Terms, creating an account, accessing the Service, or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a company, brokerage, owner, fund, management company, or other entity, you represent and warrant that you have authority to bind that entity to these Terms, and “you” means both you and that entity.

If you do not agree to these Terms, do not access or use the Service.

If you and Revala have entered into a separate written order form, subscription agreement, master services agreement, or other signed agreement covering the Service, that agreement will control to the extent of any conflict with these Terms.

1. The Service

Revala provides an AI-powered CRM, prospecting, workflow, and analytics platform for commercial real estate and related business activities. The Service may include tools for contact management, pipeline and deal tracking, property and tenant intelligence, owner and prospect records, messaging workflows, reporting, integrations, document handling, automation, generative AI features, and related functionality.

Revala may update, enhance, modify, suspend, or discontinue any part of the Service at any time. We may also offer beta, pilot, preview, or experimental features. Unless we expressly say otherwise in writing, beta or preview features are provided “as is,” may be changed or withdrawn at any time, may not be supported, and may be subject to additional terms.

2. Eligibility and authority

You must be at least eighteen (18) years old and capable of forming a binding contract to use the Service.

If you use the Service on behalf of an organization, you represent and warrant that:

  • (a) you are an authorized representative of that organization;
  • (b) you have authority to bind it to these Terms; and
  • (c) all users you allow to access the Service through your account or workspace are authorized to do so.

You may not use the Service if you are prohibited from doing so under applicable law, including U.S. export control or sanctions laws.

3. Accounts, administrators, and security

You must provide accurate, current, and complete registration, billing, and contact information and keep that information updated.

You are responsible for:

  • (a) maintaining the confidentiality of your login credentials;
  • (b) all activities occurring under your account or workspace;
  • (c) configuring user roles, permissions, and administrator access appropriately; and
  • (d) promptly notifying Revala at legal@revala.ai of any suspected unauthorized access, credential compromise, or security incident involving your account.

You may not share account credentials or let unauthorized persons access the Service.

If your account is associated with a business, brokerage, or email domain controlled by an organization, Revala may permit that organization’s designated administrators to control the workspace, manage user access, view and export workspace content, reset credentials, and otherwise administer the Service.

Revala may require multi-factor authentication, password resets, or other security controls as a condition of continued access.

4. Subscription plans, fees, payment, and taxes

Some parts of the Service may be offered free of charge, and some may require payment of subscription, license, usage-based, implementation, support, professional service, or other fees.

If you purchase a paid subscription:

  • (a) you agree to pay all fees and charges presented at the time of purchase or in any applicable order form;
  • (b) unless otherwise stated at purchase or in writing, subscriptions renew automatically for successive monthly or annual periods, as applicable, until canceled;
  • (c) you authorize Revala and its payment processors to charge your selected payment method for all applicable fees, taxes, and renewals; and
  • (d) you must maintain a valid, current payment method on file.

Unless otherwise expressly stated by Revala in writing, all fees are quoted and payable in U.S. dollars, billed in advance, and non-cancelable and non-refundable except as required by law.

You are responsible for all sales, use, value-added, withholding, and similar taxes or governmental charges associated with your use of the Service, excluding taxes based on Revala’s net income.

If payment is late, incomplete, or declined, Revala may suspend or terminate access to the Service, charge interest at the lesser of 1.5% per month or the maximum rate permitted by law, and recover reasonable costs of collection.

Revala may change pricing from time to time. If a price increase materially affects an existing paid subscription, Revala will provide notice before the increase takes effect on a renewal term, unless the increase is due to taxes, changes in law, third-party pass-through costs, or usage exceeding plan limits.

5. License to use the Service

Subject to your compliance with these Terms and payment of applicable fees, Revala grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right during the applicable subscription term to access and use the Service solely for your internal business purposes.

You may permit your authorized employees, agents, contractors, and representatives to use the Service on your behalf, provided you remain fully responsible for their acts and omissions.

Except for the limited rights expressly granted in these Terms, Revala and its licensors reserve all rights, title, and interest in and to the Service, including all software, source code, object code, models, prompts, training pipelines, embeddings, interfaces, workflows, templates, text, graphics, design, documentation, trade names, trademarks, and other technology and intellectual property embodied in or relating to the Service.

6. Acceptable use and restrictions

You may not, and may not permit any third party to:

  1. access or use the Service for any unlawful, fraudulent, deceptive, abusive, infringing, or harmful purpose;
  2. upload, transmit, store, or use content that is unlawful, defamatory, obscene, infringing, harassing, discriminatory, or that violates privacy, publicity, contractual, fiduciary, or other third-party rights;
  3. use the Service in violation of anti-spam, telemarketing, robocall, robotext, advertising, consumer-protection, privacy, data-protection, brokerage, licensing, or record-retention laws;
  4. send or facilitate unlawful commercial email, telemarketing calls, prerecorded calls, or text messages through the Service;
  5. reverse engineer, decompile, disassemble, decode, adapt, or otherwise attempt to derive source code, trade secrets, algorithms, models, prompts, weights, ranking systems, classifiers, or underlying structure of the Service, except where a restriction is prohibited by law;
  6. scrape, spider, harvest, extract, mirror, frame, benchmark, or index the Service or data made available through it, or use automated means to access it in excess of authorized usage;
  7. access or attempt to access accounts, data, systems, or environments you are not authorized to access;
  8. interfere with, disrupt, damage, disable, overburden, or impair the Service or the networks or systems used to provide it;
  9. circumvent or attempt to circumvent any rate limits, filters, access controls, security mechanisms, or usage restrictions;
  10. introduce malware, ransomware, spyware, corrupted files, malicious code, or other harmful material into the Service;
  11. copy, modify, distribute, sell, resell, rent, lease, sublicense, timeshare, or create derivative works from the Service except as expressly permitted by Revala in writing;
  12. use the Service, any output, or any data from the Service to build, train, fine-tune, evaluate, or improve a competing product, service, or model;
  13. misrepresent AI-generated content as purely human-generated where disclosure is legally required or otherwise use the Service in a misleading way;
  14. use the Service for high-risk activities where failure or error could reasonably result in death, bodily injury, infrastructure failure, or other catastrophic harm; or
  15. use the Service in any manner that exceeds contracted plan limits or documented usage parameters.

Revala may monitor use of the Service to enforce these Terms, maintain security, comply with law, and improve the Service.

7. Definitions

For purposes of these Terms:

“Customer Data” means data, records, files, text, images, documents, contact records, ownership information, property information, deal information, activity records, communications, prompts, inputs, uploaded materials, and other content that you or your authorized users submit to, store in, transmit through, or make available to the Service.

“Output” means results, suggestions, summaries, rankings, content, draft messages, reports, predictions, recommendations, classifications, or other materials generated by the Service in response to Customer Data, prompts, queries, or instructions.

“Service Data” means data relating to the operation, administration, support, security, billing, diagnostics, performance, configuration, audit logging, telemetry, and lawful business management of the Service.

“Usage Data” means information about how the Service is accessed and used, including feature usage, event logs, device and browser information, clickstream data, API calls, session data, and analytics.

“De-Identified Data” means data that does not identify, and cannot reasonably be used by Revala or its processors to identify, you, your end users, or any natural person.

“Aggregated Data” means data combined with other data in a manner that does not identify you or any individual and that is used for analytics, benchmarking, product improvement, business intelligence, trend analysis, or similar purposes.

“Feedback” means suggestions, comments, ideas, enhancement requests, evaluations, corrections, or other input you provide regarding the Service.

8. Customer Data, ownership, and Revala data rights

As between you and Revala, and subject to the rights you grant below, you retain whatever ownership rights you have in Customer Data.

You grant Revala and its affiliates, contractors, subprocessors, model providers, hosting providers, and service providers a worldwide, non-exclusive, transferable, sublicensable, royalty-free right and license to host, copy, store, process, reproduce, transmit, display, modify, analyze, derive from, and otherwise use Customer Data, including by automated means, as necessary or useful to:

  • (a) provide, operate, maintain, and support the Service;
  • (b) authenticate users, secure accounts, detect fraud, prevent abuse, troubleshoot errors, and protect the Service;
  • (c) develop, test, improve, personalize, and enhance the Service and related features;
  • (d) create, train, tune, evaluate, and improve AI, machine-learning, ranking, scoring, search, classification, workflow, and automation features;
  • (e) generate Output;
  • (f) perform analytics, quality assurance, and product research;
  • (g) enforce these Terms and Revala policies; and
  • (h) comply with law, legal process, and governmental requests.

You acknowledge and agree that Revala may use Customer Data to improve and train the Service’s AI-enabled and non-AI features unless Revala expressly agrees otherwise in a separate written agreement or product setting.

You further agree that Revala may:

  1. collect, generate, and retain Service Data and Usage Data;
  2. create and retain De-Identified Data and Aggregated Data from Customer Data, Output, Service Data, and Usage Data; and
  3. use, disclose, commercialize, license, and otherwise exploit Service Data, Usage Data, De-Identified Data, Aggregated Data, benchmarks, analytics, trends, and model or product learnings for any lawful business purpose, including to operate, market, improve, and develop the Service and other products and services.

As between you and Revala, Revala owns all Service Data, Usage Data, De-Identified Data, Aggregated Data, Feedback, and all models, algorithms, prompts, embeddings, templates, evaluations, features, improvements, and intellectual property created, developed, or generated by or for Revala in connection with the Service, excluding your ownership interest in Customer Data itself.

Because Output is generated algorithmically, similar or identical output may be generated for other users. Subject to Revala’s ownership of the Service and the rights granted in these Terms, Revala assigns to you any rights Revala may have in Output generated specifically for your use from your Customer Data, if any, except to the extent the Output includes third-party materials, generic content, Revala materials, or content generated for others.

You represent and warrant that:

  • (a) you have all rights, consents, permissions, and lawful bases necessary to provide Customer Data to Revala and to permit the uses described in these Terms;
  • (b) Customer Data and Revala’s authorized use of it will not violate applicable law or third-party rights; and
  • (c) you will provide all notices and obtain all consents required for contact, outreach, analytics, AI processing, storage, transfer, and improvement uses described in these Terms and in Revala’s Privacy Policy.

Unless expressly approved by Revala in writing, you will not submit to the Service:

  • (i) payment card data;
  • (ii) Social Security numbers, driver’s license numbers, passport numbers, or similar government identification numbers;
  • (iii) health, genetic, biometric, or children’s data;
  • (iv) special-category or highly sensitive personal data under applicable privacy law; or
  • (v) any data subject to industry-specific regulatory regimes that require contractual commitments Revala has not expressly accepted in writing.

9. Privacy and data protection

Your use of the Service is also subject to Revala’s Privacy Policy, as updated from time to time. The Privacy Policy explains how Revala collects, uses, and discloses personal information in connection with the Service and forms part of these Terms.

You acknowledge that, absent a separate written data processing agreement, these Terms and the Privacy Policy govern Revala’s processing of Customer Data and other information in connection with the Service.

To the extent personal information is included in Customer Data, you instruct Revala to process it as described in these Terms, the Privacy Policy, your settings, and your documented use of the Service.

Nothing in these Terms prohibits Revala from acting as an independent controller or business, where applicable, with respect to Service Data, Usage Data, billing information, account administration data, de-identified analytics, security logs, compliance records, and other data it uses for its own legitimate business operations.

10. AI features and important use restrictions

The Service may include AI-generated content, predictions, summaries, recommendations, workflow suggestions, prospecting suggestions, outreach drafts, contact enrichment, categorization, matching, or other automated features.

You acknowledge and agree that:

  • (a) AI and machine-learning outputs may be inaccurate, incomplete, outdated, biased, non-unique, or inappropriate;
  • (b) Output is provided for informational and operational assistance only and is not legal, tax, accounting, appraisal, brokerage, valuation, underwriting, investment, compliance, title, or other professional advice;
  • (c) you are solely responsible for reviewing, verifying, and deciding whether to use any Output;
  • (d) you will use meaningful human review before relying on Output for any material business decision or communication; and
  • (e) you will not use Output as the sole basis for decisions that have legal or similarly material effects on a person.

Revala does not guarantee that any AI output is accurate, unique, complete, error-free, or fit for your intended purpose.

11. Confidentiality

“Confidential Information” means non-public information disclosed by one party (“Discloser”) to the other (“Recipient”) that is designated as confidential or that reasonably should be understood to be confidential under the circumstances, including business plans, pricing, product roadmaps, product designs, customer lists, non-public technical information, security information, and Customer Data.

Recipient will:

  • (a) use the Discloser’s Confidential Information only as necessary to exercise rights or perform obligations under these Terms;
  • (b) protect it using at least reasonable care and no less than the care Recipient uses to protect its own similar confidential information; and
  • (c) not disclose it to any third party except to employees, contractors, affiliates, professional advisers, subprocessors, and service providers who have a need to know it and are bound by confidentiality obligations at least as protective as those in these Terms.

Confidential Information does not include information that:

  • (i) is or becomes public through no fault of Recipient;
  • (ii) was already known to Recipient without confidentiality obligation;
  • (iii) is lawfully received from a third party without breach of duty; or
  • (iv) is independently developed without use of the Discloser’s Confidential Information.

Recipient may disclose Confidential Information if required by law, subpoena, court order, or governmental request, provided Recipient gives prompt notice where legally permitted and reasonably cooperates with efforts to limit or protect the disclosure.

The confidentiality obligations in this Section do not limit Revala’s rights to use Customer Data as expressly permitted elsewhere in these Terms.

12. Third-party services and integrations

The Service may interoperate with or rely on third-party software, data providers, cloud services, authentication providers, communication services, mapping, enrichment, LLM, hosting, analytics, or other third-party services (“Third-Party Services”).

If you enable or use a Third-Party Service with Revala, you authorize Revala to access, exchange, transmit, use, and display Customer Data and related information as necessary to provide the requested integration or functionality.

Third-Party Services are subject to their own terms, policies, service levels, and privacy practices. Revala does not control and is not responsible for Third-Party Services, their availability, security, legality, or performance, or for any third-party data, content, or output they provide.

Revala may add or remove supported integrations at any time.

13. Security, backups, export, and retention

Revala will use commercially reasonable administrative, technical, and physical safeguards designed to protect the Service and Customer Data against unauthorized access, use, alteration, and disclosure.

However, no service, network, or storage environment is completely secure. You acknowledge that internet transmissions and third-party systems involve inherent risk, and Revala does not guarantee absolute security.

You are responsible for:

  • (a) your own endpoints, user devices, browsers, networks, and email systems;
  • (b) configuring permissions, security settings, and retention settings available in the Service; and
  • (c) maintaining backup copies of Customer Data you consider critical.

Revala may maintain routine backups, snapshots, disaster recovery copies, and archival systems for business continuity, security, and operational purposes, but the Service is not an archival or records-management system unless expressly stated in writing.

To the extent the Service includes export functionality, you may export Customer Data during the subscription term in the formats Revala makes available. After termination or expiration, Revala may, but is not obligated to, provide a limited post-termination export window.

Unless a longer period is required by law or agreed in writing, Revala may delete or render inaccessible Customer Data following termination or expiration after a commercially reasonable period. Notwithstanding the foregoing, Revala may retain:

  • (i) backup and disaster recovery copies until overwritten in the ordinary course;
  • (ii) records required for legal, accounting, audit, fraud-prevention, tax, dispute, or enforcement purposes; and
  • (iii) any Service Data, Usage Data, De-Identified Data, Aggregated Data, Output learnings, and derivative materials that Revala is permitted to retain under these Terms.

14. Suspension and termination

Revala may suspend or terminate your access to all or any part of the Service immediately if:

  • (a) you breach these Terms;
  • (b) payment is overdue;
  • (c) your use poses a security risk or legal risk;
  • (d) Revala reasonably suspects fraud, abuse, or unlawful conduct;
  • (e) Revala is required to do so by law or a governmental authority; or
  • (f) your use may harm the Service, Revala, or other users.

Revala may also discontinue the Service, or any feature, plan, or portion of it, at any time. If Revala discontinues a paid subscription without cause before the end of a prepaid subscription term, Revala will refund the unused prorated portion of prepaid fees for the affected term.

You may stop using the Service at any time. If you cancel a paid subscription, cancellation will take effect at the end of the current paid term unless the Service states otherwise. Except as required by law, no refunds will be provided for partial subscription periods.

Upon termination or expiration:

  1. your rights to access and use the Service immediately cease;
  2. you must stop all use of the Service; and
  3. the following Sections survive: Sections 4, 6 through 13, and 15 through 24, and any other provisions that by their nature should survive.

15. No fiduciary duty; no brokerage or professional relationship

Revala is a software provider only. Revala is not acting as your real estate broker, sales agent, leasing agent, property manager, appraiser, attorney, accountant, investment adviser, fiduciary, or professional consultant.

Use of the Service does not create any agency, partnership, joint venture, fiduciary, or special relationship between you and Revala.

You remain solely responsible for all brokerage, leasing, underwriting, transaction, compliance, marketing, and business decisions you make using the Service.

16. Intellectual property and feedback

The Service, including all software, interfaces, workflows, templates, designs, marks, logos, trade names, models, prompts, training systems, and documentation, is owned by Revala and its licensors and is protected by intellectual property and other laws.

If you provide Feedback, you grant Revala a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use, copy, modify, commercialize, and otherwise exploit that Feedback for any purpose without restriction or compensation.

17. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUT, AND ALL RELATED CONTENT, DATA, FEATURES, AND FUNCTIONALITY ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

REVALA AND ITS AFFILIATES, LICENSORS, PROCESSORS, MODEL PROVIDERS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, SECURITY, RELIABILITY, OR THAT USE OF THE SERVICE WILL MEET YOUR REQUIREMENTS.

WITHOUT LIMITING THE FOREGOING, REVALA DOES NOT WARRANT THAT:

  • (a) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS;
  • (b) CUSTOMER DATA OR OUTPUT WILL BE SECURE OR NOT LOST, ALTERED, OR DELAYED;
  • (c) THE SERVICE WILL DETECT, SURFACE, OR CORRECT ALL ERRORS, RISKS, DUPLICATES, OR INACCURACIES; OR
  • (d) ANY AI FEATURE, GENERATED OUTPUT, DATA ENRICHMENT, OWNER INFO, PROSPECT DATA, OR MARKET SIGNAL IS ACCURATE, COMPLETE, CURRENT, OR FIT FOR ANY PARTICULAR USE.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVALA AND ITS AFFILIATES, OWNERS, MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, CONTRACTS, OPPORTUNITIES, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF REVALA AND ITS AFFILIATES AND REPRESENTATIVES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (a) THE TOTAL AMOUNTS PAID OR PAYABLE BY YOU TO REVALA FOR THE SERVICE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (b) ONE HUNDRED U.S. DOLLARS (US$100).

THE EXCLUSIONS AND LIMITATIONS IN THESE TERMS APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, STATUTE, OR OTHERWISE, AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

19. Indemnification

You will defend, indemnify, and hold harmless Revala and its affiliates, owners, members, managers, officers, directors, employees, contractors, agents, licensors, subprocessors, and service providers from and against any and all claims, demands, suits, actions, investigations, damages, judgments, fines, penalties, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • (a) your or your authorized users’ use of the Service;
  • (b) Customer Data, including any allegation that Customer Data infringes, misappropriates, violates, or unlawfully uses any intellectual property, privacy, publicity, contractual, or other right;
  • (c) your outreach, marketing, texting, calling, telemarketing, email, or other business conduct using or assisted by the Service;
  • (d) your violation of these Terms or applicable law; or
  • (e) your negligence, misconduct, or fraud.

Revala may assume exclusive control of the defense of any indemnified matter, and you agree to cooperate fully with that defense. You may not settle any indemnified claim without Revala’s prior written consent if the settlement imposes liability or obligations on Revala.

20. Export controls and sanctions

You may not use, export, reexport, transfer, release, or otherwise make available the Service, software, models, or related technical data in violation of any applicable export-control, sanctions, or trade laws, including U.S. Export Administration Regulations and regulations administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control.

You represent and warrant that:

  • (a) you are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to comprehensive U.S. sanctions to the extent such use is prohibited;
  • (b) you are not on any U.S. government restricted-party list; and
  • (c) you will not use the Service for prohibited end uses or in support of prohibited parties.

21. Dispute resolution, arbitration, class waiver, and governing law

Please read this Section carefully. It affects your legal rights.

These Terms and any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be governed by the Federal Arbitration Act and, to the extent not preempted, the laws of the State of Florida, without regard to conflict-of-laws rules.

Informal resolution. Before either party files a claim, the party seeking relief must send the other a written notice describing the claim, the facts, and the requested relief. The parties will use good-faith efforts to resolve the dispute informally for thirty (30) days after notice is received.

Binding arbitration. Except for claims described below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules then in effect. The arbitration will be conducted by one arbitrator unless the rules require otherwise. The seat and venue of arbitration will be in the Florida county where Revala’s principal place of business is located, unless the parties agree to remote proceedings or another location.

Court proceedings permitted. Either party may:

  • (a) bring an individual claim in small claims court if it qualifies;
  • (b) seek temporary, preliminary, or permanent injunctive relief in a court of competent jurisdiction to protect intellectual property, confidential information, data security, or other rights pending completion of arbitration; or
  • (c) seek to compel arbitration, stay litigation, or confirm, enforce, modify, or vacate an arbitration award in a court of competent jurisdiction.

Class-action waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND REVALA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION OR PROCEEDING.

Jury-trial waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND REVALA WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE OR CLAIM PERMITTED TO PROCEED IN COURT.

Time limit. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM AROSE OR IT IS FOREVER BARRED.

22. Changes to the Service or these Terms

Revala may update these Terms from time to time. If Revala makes a material change, Revala will post the updated Terms and update the “Last Updated” date. Revala may also provide notice by email, in-product notice, or another reasonable method.

Unless otherwise stated, updated Terms become effective when posted. If you continue to use the Service after the effective date of revised Terms, you agree to the revised Terms.

If you do not agree to a revised version of the Terms, you must stop using the Service before the revised Terms take effect.

23. Miscellaneous

Entire agreement. These Terms, together with any applicable order form and the Privacy Policy, constitute the entire agreement between you and Revala regarding the Service and supersede prior or contemporaneous understandings on that subject.

Assignment. You may not assign, delegate, or transfer these Terms or any rights or obligations under them without Revala’s prior written consent. Any attempted assignment in violation of this Section is void. Revala may assign or transfer these Terms without restriction, including in connection with a merger, acquisition, financing, reorganization, or sale of assets.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

Waiver. No waiver of any breach or default is a waiver of any later breach or default.

Force majeure. Revala is not liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, internet or utility failures, labor disputes, war, terrorism, civil unrest, epidemics, natural disasters, governmental actions, vendor failures, or denial-of-service attacks.

Electronic communications. You consent to receive notices and communications from Revala electronically, including by email, in-app notice, or posting through the Service.

Relationship of the parties. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, fiduciary, employment, or franchise relationship.

No third-party beneficiaries. Except as expressly stated in these Terms, there are no third-party beneficiaries.

24. Contact information

Questions, notices, and legal communications regarding these Terms may be sent to:

Revala, LLC
Email: legal@revala.ai