Terms of Service

1. The Service

Revala provides an AI-powered CRM and prospecting platform for commercial real estate teams, including tools to manage prospects, deals, properties, owners, tenants, and related activity. We may add, change, suspend, or remove features at any time.

2. Eligibility & Accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of your account information, for keeping your credentials confidential, and for all activity that occurs under your account. Notify us promptly of any unauthorized use. Access is granted only to authorized users; you may not share accounts or allow others to use your access.

3. Acceptable Use

You agree not to, and not to permit anyone else to:

• access, use, or attempt to access data or accounts you are not authorized to use;
• reverse engineer, scrape, copy, resell, or create derivative works from the Service except as expressly permitted;
• upload unlawful, infringing, or harmful content, or violate the privacy or rights of others;
• interfere with, disrupt, probe, or circumvent the security or integrity of the Service; or
• use the Service to violate any applicable law or regulation.

You are responsible for ensuring that your use of the Service — including any contact, outreach, or marketing activity — complies with all applicable laws (including anti-spam, telemarketing, and data protection laws).

4. Data & Ownership

As between you and Revala, all data, content, records, and information made available through, entered into, or generated by the Service — including prospect, deal, property, owner, tenant, contact, and activity data and any derived or aggregated data (collectively, “Data”) — is and remains the exclusive property of Revala, LLC, unless expressly agreed otherwise in a separate written agreement signed by Revala, LLC.

To the extent you have or acquire any rights in the Data, you hereby assign them to Revala and grant Revala a worldwide, perpetual, irrevocable, royalty-free license to host, store, reproduce, modify, analyze, and use the Data to operate, improve, secure, and develop the Service. You represent that you have all rights necessary to provide any information you submit and that doing so does not violate any law or third-party right.

Where a separate written agreement between you (or your organization) and Revala addresses data ownership or usage, that agreement controls over this section to the extent of any conflict.

5. Intellectual Property

The Service, including its software, design, branding, logos, and content (excluding Data as defined above), is owned by Revala and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your authorized term of access. No other rights are granted.

6. Confidentiality

The Service and any non-public information disclosed by Revala are confidential. You agree to protect such information and not to disclose it except as necessary to use the Service in accordance with these Terms.

7. Third-Party Services

The Service relies on third-party providers (for example, cloud hosting, database, and authentication services). Your use may be subject to those providers’ terms, and we are not responsible for third-party services or content.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. REVALA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA OR AI-GENERATED OUTPUT WILL BE ACCURATE OR COMPLETE. YOU ARE RESPONSIBLE FOR INDEPENDENTLY VERIFYING ANY OUTPUT BEFORE RELYING ON IT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVALA AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE. REVALA’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO REVALA FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

10. Indemnification

You agree to defend, indemnify, and hold harmless Revala and its owners, officers, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your Data, or your violation of these Terms or applicable law.

11. Termination

We may suspend or terminate your access at any time, with or without cause or notice. Upon termination, your right to use the Service ceases. Sections relating to Data & Ownership, intellectual property, disclaimers, limitation of liability, indemnification, and governing law survive termination.

12. Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted, and your continued use of the Service constitutes acceptance. We will update the “Last updated” date above.

13. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. The exclusive venue for any dispute will be the state or federal courts located in Florida, and you consent to their jurisdiction.

14. Contact

Questions about these Terms? Contact Revala, LLC at legal@revala.ai.